Refund policy

Due to COVID-19 we are currently not accepting refunds. 
You can always contact us for any return question at info@kymhair.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Due to COVID-19 we are currently not accepting returns storewide 

Exchanges

Due to COVID-19 we are currently not accepting exchanges. 

Refunds
Due to COVID-19 we are currently not refunding any products that have been dispactched and delivered. 

If you change your mind after ordering you may be eligible to cancel your order. If your oder can be cancelled, we will issue you a full refund.